Thank you for shopping with us. We are committed to delivering your art and craft products safely and on time. Please read our shipping and delivery policy carefully.
Shipping Charges
Shipping charges are calculated based on product weight and delivery location.
Madhya Pradesh (MP)
• ₹50 per kg
Other States
• ₹65 onwards (depending on weight and location)
Kashmir & North East
• ₹80 per kg
• Remote area surcharge may apply
Free Shipping
We offer Free Shipping on orders above ₹3000 (prepaid orders only).
Cash on Delivery (COD) Charges
• Cash on Delivery is available
• COD Charges: ₹50 per order
GST Charges
GST is applicable as per Government of India rules:
• 12% GST on selected products
• 18% GST on applicable products
GST is already included or shown separately at checkout, depending on the product.
Order Processing Time
• Orders are processed within 1–2 working days
• Orders are not processed on Sundays and public holidays
Delivery Time
Estimated delivery time:
• Madhya Pradesh: 2–4 working days
• Other States: 4–7 working days
• Remote Areas: 5–10 working days
Delivery time may vary depending on courier service and location.
Order Tracking
Once your order is shipped, you will receive a tracking number via:
• Email or
• WhatsApp / SMS
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect address details.
Damaged or Missing Items
If you receive a damaged or missing item, please contact us within 24 hours of delivery with photos and order details.
Contact Us
If you have any questions about shipping and delivery, please contact us:
Email: info@epoxyart.com
Phone: +91-
Thank you for shopping With Us.
